Good news if you’re behind or delinquent with your federal student loans; You’ll be getting a lot fewer annoying robocalls.
The Federal Communications Commission has now limited the number of robocalls and texts a person receives from collection companies to three a month. The rule only applies to the collection of federal debt—primarily student loan borrowers who are delinquent on federal student loans, as well as taxpayers pursued by private collectors.
In addition, the FCC’s extended consumer protections includes a rule stating that collection agency callers must obey a person’s request for them to stop calling, and that they must notify you of this right to request that calls end.
These changes should provide relief to those feeling constantly hassled by debt collectors, as the Federal Trade Commission receives more than 1.7 million complaints every year regarding unwanted robocalls.
The protections are part of the FCC’s Telephone Consumer Protection Act rule and applies to debts that are either delinquent or are within 30 days of a deadline affecting the amount or timing of payments due, such as a deadline for maintaining a grace, deferment or forbearance period or an alternative payment arrangement.