Rosemary Shahan, president and founder of Consumers for Auto Reliability and Safety
Why she’s a hero: Shahan, 62, has spent three decades fighting on drivers’ behalf for more effective repairs, improved safety, and fairer financing. Turned activist in 1979 when a garage failed to fix her VW Dasher, the California college instructor lobbied the state for better protection; her model lemon law requiring timely repairs and dealer disclosures sparked legislation nationwide. Her current passion: She’s pushing the Federal Trade Commission to crack down on “yo-yo financing” — a bait-and-switch practice in which car buyers drive off the lot believing that their loan has been approved but are told later that they’ll have to pay a much higher interest rate. Quote: “Concerns about auto safety are in my bones. My parents were hit by a drunk driver when I was about 10. My mother never fully recovered. She lived to be 86, and to her dying day she asked me, ‘Could you rub my shoulder?’ ” — Kim Clark For a special feature in our July issue, MONEY magazine is searching for 50 more Money Heroes. Do you know of an unsung person who has made an extraordinary effort to improve other people’s personal finances? If so, please tell us about your Money Hero in the form below, and a MONEY staffer will follow up on your suggestions. Thanks!
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