From 150 Years of Helping Protect What Matters Most to Cutting-Edge Innovation: ADT's New 'Trusted Neighbor™' Service Revolutionizes Home Security

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- Image Courtesy of ADT
Image Courtesy of ADT

Since 1874, ADT has innovated to become the industry leader in providing smart home security, dedicated to helping protect what matters most—your home, family, and community. The pioneering company has built a strong reputation for staying ahead of the curve, and as they mark their 150th birthday, they continue to push boundaries with cutting-edge technology.

Introducing their latest innovation: Trusted Neighbor™ — a service that is redefining home security and setting a new standard in home access.

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ADT’s new Trusted Neighbor™: Smarter security for a safer home.

What is ‘Trusted Neighbor™?

ADT’s new Trusted Neighbor was designed to build on the familiar and universal feeling of giving a neighbor a key to your home while you’re away. The innovative technology is a new addition to the ADT + ecosystem¹, providing additional support by allowing you to conveniently automate event-based or scheduled access for neighbors, friends, and helpers.

Discover the key benefits of ADT’s new Trusted Neighbor™ service and how it works:

Grant temporary event access to specific people

Whether it’s family, a neighbor, or a helper, Trusted Neighbor™ gives you the flexibility to remotely manage and customize who can access your home and when. Your trusted contacts receive notifications for chosen events, such as water sensors, smoke alarms, or unexpected packages, and are granted temporary access to your home as needed.

Convenient, scheduled access

Set an access window in advance so you can go about your day without the hassle of unlocking and rearming your security system for planned guests.

Choose specific entry methods + get full visibility with the ADT+ app

Easily grant access to your home with either an entry code or the ADT+ app’s convenient auto unlock, or tap-to-unlock feature. The ADT+ app also gives you full visibility of who accesses your home, with real-time notifications, and video and activity history.

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Get a Google Nest Doorbell and Google Nest Cam (battery) on us.*

Easily integrates with Google Nest* devices and the Yale Assure Lock® 2 smart locks

Trusted Neighbor™ works smoothly with Google Nest doorbells, cameras, and the Yale Assure Lock® 2 smart locks with Z-Wave, creating a seamless ecosystem that makes it easy to monitor and manage your home when you're away. Through the ADT+ app, Trusted Neighbor™ also leverages Google Nest's familiar face detection technology to help your Google Nest Doorbell learn the difference between familiar and unfamiliar faces.²

Getting Started

Trusted Neighbor™ has you covered for the day-to-day tasks and unexpected emergencies, whether you're home or away. From letting in your dog walker to alerting a friend or neighbor to handle urgent issues like a hazard or security breach when you’re away, Trusted Neighbor™ provides secure access to your home for the people you trust.

Make ADT's Trusted Neighbor part of your home security system, and get a more seamless, enhanced smart home experience.

>>>Click here to get a free quote from ADT.

Get a Google Nest Doorbell and Google Nest Cam (battery) on us.*
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*Requires system purchase and pro monitoring plan (one month minimum) w/ADT Self Setup OR pro install w/36-month monitoring plan (Early cancel fees apply) starting at $44.99/mo. with min purchase of $648 for ADT Self Setup OR $1,098 for pro install systems. Pro install available for phone orders only. Excludes QSP. Taxes addt’l. New customers only. Terms below. Expires 11/6/2024.
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ADT Disclosures:
¹To use the Trusted Neighbor service, an ADT security system with compatible devices is required, as it’s fully integrated with ADT’s monitoring services and devices. Trusted Neighbor requires compatible Yale® Assure 2 locks purchased through ADT after 8/15/24, compatible Google Nest doorbell or camera and a Nest Aware subscription.
²Familiar face detection is not to be used as definitive identification, and is not available on Nest cameras used in Illinois.
© 2024 ADT. All rights reserved. The product/service names listed in this document are marks and/or registered marks of their respective owners and used under license. Google Nest products and services featured are not designed specifically for life-sustaining or safety-critical use cases. These products and services are compatible with the ADT Self Setup System, and depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit g.co/nest/TOS. Yale® is a registered trademark of Master Lock Company LLC and its affiliates.
*Google Nest Doorbell (battery) + Google Nest Cam (outdoor or indoor, battery) on us: Requires 36-month monitoring contract starting at $44.99/mo. without QSP for professionally installed systems, (24-month monitoring contract in California, total fees from $1,079.76), and enrollment in ADT EasyPay, OR month-to-month monitoring contract for ADT Self Setup systems starting at $44.99 without QSP (one month minimum). Professionally installed system orders available over the phone only. Offer includes one (1) Nest Doorbell (battery) and one (1) Nest Cam (outdoor or indoor, battery) on us with minimum purchase price of $1,098 for professionally installed systems OR $648 for ADT Self Setup systems before promotion is applied depending on geographic location. Maximum discount $600 for professionally installed systems OR $370 for ADT Self Setup systems. Nest Doorbell (battery) and Nest Cam (outdoor or indoor, battery) $179.99 MSRP each. Offer available for new ADT customers only. Limit one per customer, not combinable with other offers. Upon early termination of 36-month monitoring contract, ADT may charge 75% of the monthly service charges due for the balance of the initial contract term. Quality Service Plan (QSP) is ADT’s Extended Limited Warranty and is available for an additional fee starting at $13/mo. for complete product protection. Professional monitoring required for ADT to notify emergency contacts or services on your behalf. Service and installation charges vary depending on system configuration, equipment and services selected. Cancel by calling (888) 392-2039 or by following the instructions in your order confirmation email. Free shipping applies to standard shipping (approx. 5-7 business days) and not available in HI or AK. Some features, including mobile notifications, remote control, video streaming and video recording, require working internet and Wi-Fi. Minimum OS requirements are available at g.co/home/req. iOS is a trademark of Cisco and is used under license. Google Nest products and services featured are designed to make life easier and to build a helpful home and were not designed specifically for life-sustaining or safety-critical use cases. These products and services depend upon working internet, Wi-Fi, and, in some cases, the service availability from ADT and/or Google. To learn more, please visit http://g.co/nest/TOS. Expires 11/6/2024.
Google, Nest Doorbell, and Nest Cam are trademarks of Google LLC.
**Discount applies to Trusted Neighbor eligible system with a minimum purchase of $719 for ADT Self Setup or $1,169 for pro install systems. Max discount $750. Requires purchase of pro monitoring plan (one month minimum w/ADT Self Setup or pro install w/36-month monitoring plan (early cancel fees apply) starting at $44.99/mo. excluding QSP. Taxes addt’l. Pro install available for phone orders only. New Customers only. Terms here.