Quicken is our best overall mortgage lender for two reasons:
- Their nationwide reach
- Their excellent customer service.
Rated "Among the Best" according to JD Power's Primary Mortgage Origination Satisfaction Study, Quicken has consistently ranked highest in customer satisfaction for loan originations with JD Power for ten consecutive years.
Quicken's YOURgage program sets it apart from the pack. YOURgage allows borrowers to choose the term of their fixed-rate mortgage and get a loan of up to $510,400. First-time homebuyers can pay as little as 3% down, which is especially helpful for first-time homebuyers who may not have 20% saved for a down payment.
Finally, as Quicken has completed 96% of all electronic mortgage closings in the country, the company has a wealth of experience completing the process online, which is highly convenient for most applicants these days.
LATEST NEWS AS OF JANUARY 2021
Quicken Loans clients who have been impacted by COVID-19 can fill out an application for assistance by visiting RocketMortgage.com. The company offers an initial 3-month forbearance, extendable up to 12 months, which temporarily stops their mortgage payments. Once the crisis is over, Quicken Loans will work with clients to determine the best course of action when they are ready to resume monthly payments. Clients won't experience an impact to their credit as a result of the forbearance.
As for closings and appraisals, Quicken is taking precautionary measures to ensure that their real estate signing agents and appraisers do not have COVID-19. According to their statement, in some cases, they are not required to enter your home for the time being.