Ascent Student Loans Review

When it comes to private student loans, your credit is key. Private lenders look for borrowers with good to excellent credit; if you don’t meet that criteria, you usually need a cosigner — someone with good credit willing to take on responsibility for the loan — to get approved.

If you don’t know anyone who is willing to cosign, you could be out of luck. For borrowers in that situation, Ascent Funding can be an excellent solution.

Ascent Funding offers private student loans for undergraduate, graduate and coding bootcamp students. It has a non-cosigned loan option for borrowers that allows students with limited credit histories to take out a loan without a cosigner — a unique product in the student loan industry and the reason Ascent is one of our top private student loan picks.

Table of Contents:

• Ascent Student Loans Overview
• Ascent Funding’s Services
• Ascent’s Credentials
• Ascent Funding’s Accessibility
• Ascent’s Customer Satisfaction
• Ascent FAQ

Ascent Student Loans Overview

Ascent Funding is a relatively young company. It was launched in 2015, and was specifically created to help students who are traditionally underserved by student loan companies. Students without cosigners, international students and Deferred Action for Childhood Arrivals (DACA) students can qualify for loans through Ascent. Last year, the lender added to its offerings with a parent student loan designed for parents, grandparents or guardians who want to help pay for college.

Unlike other student loan companies that base their decisions entirely on borrower credit histories and income, Ascent Funding has options that are outcomes-based. Borrowers who may not have access to a cosigner or established credit can use this option to take out money for college.

Ascent also serves borrowers who are traditionally underserved. Private student loan lenders often only provide loans to U.S. citizens and permanent residents; international and DACA students are often excluded. By contrast, Ascent Funding offers loans to international students if they have a cosigner, and DACA students can qualify for loans with or without a cosigner.

As an Ascent borrower, you can take advantage of up to 24 months of hardship forbearance if you have financial difficulties, giving you time without student loan payments to financially recover. And Ascent has other benefits, including a rate reduction as high as 1% on Outcomes-Based Loans® if you set up automatic payments and a 1% cash back graduation reward if you meet certain terms. Ascent doesn’t charge origination fees, application fees, disbursement fees or prepayment penalties.

Although Ascent could be useful for many borrowers, its non-cosigned Outcomes-Based Loans® aren’t available to everyone. To qualify, you must be a college junior or senior and enrolled full-time in an eligible program. You must be a U.S. citizen, permanent resident or DACA student. And because some of Ascent’s loans are non-cosigned and outcomes-based, they may have higher APRs than you can find elsewhere.

For credit-based loan options, the lender allows you to check your eligibility and via loan options without undergoing a hard credit inquiry, which can affect your credit.

Ascent Funding’s Services

Ascent Funding initially offered student loans for international and DACA students, but it has expanded its products to include loans for traditional undergraduate students, graduate students and parents of undergrads. It also offers career loans and loans for coding bootcamps, programs that aren’t typically eligible for federal student loans or private loans from other lenders.

Students without cosigners can qualify for either a credit-based loan or an outcomes-based loan. With the second, rather than looking at your credit score and current income, Ascent considers your academic achievements and future income potential to determine your eligibility for a loan.

What they offer: Private student loans

Depending on the type of loan you apply for, you can typically borrow between $2,000 and $200,000 for undergraduate, and up to $400,000 for graduate school. Ascent Funding has multiple repayment options, so you can defer your payments until after graduation, make interest-only payments while in school or make partial payments to reduce the accrued interest. At 9 months, Ascent's grace period (the amount of time after leaving school before you're required to make payments) is longer than most other lenders.

As an added perk, some students can qualify for a 1.00% cash-back benefit upon graduation, giving you money based on your original loan amount. For example, if you borrowed $30,000 for your education and graduated from your program on time, Ascent will give you a $300 cash-back graduation reward.

Another bonus? The lender's AscentUP program offers undergraduate borrowers career readiness training and financial advice through webinars, videos, one-on-one-coaching and group coaching sessions.

What they don’t offer

Although Ascent Funding can be a useful lender for some borrowers, there are some limitations to keep in mind:

• Does not offer student loan refinancing: Unlike other lenders, Ascent Funding only provides in-school loans. It doesn’t offer student loan refinancing. If you have loans you’d like to refinance, you’ll have to work with another lender.

• Ultra low-interest loans: With the exception of the undergraduate credit-based loan, Ascent’s loans tend to have higher starting APRs than other lenders. That’s not surprising considering its target audience is borrowers without credit histories and international students. Borrowers who are U.S. citizens with good credit — or who have a cosigner with good credit — may be able to find lower rates elsewhere.

Ascent’s Credentials

Ascent operates in all 50 states, and it also issues loans to international and DACA students. However, Ascent isn’t a lender. Instead, its loans are issued by its partner banks. Its college loans are issued by Bank of Lake Mills, while Ascent’s bootcamp loans are issued by Richland State Bank. Both banks are FDIC members.

Licenses and Registrations

Ascent and its partner banks are licensed to issue loans in all 50 states.

Awards and Certifications

Ascent is frequently recognized as a leading student loan lender by a variety of personal finance publications (including Money.) It was selected by both NerdWallet and Forbes Advisor as a top private student loan company.

The company has also been named a "Best Place to Work in Fintech" by American Banker four years in a row and has also made the "Best Places to Work" list published by the San Diego Business Journal.

Third-Party Ratings

Like other companies that only handle private student loans, Ascent Funding hasn’t been evaluated by credit rating agencies.

Regulatory Actions

Ascent hasn’t faced regulatory actions or lawsuits. Sixteen customers have filed complaints in the past three years with the Consumer Financial Protection Bureau (CFPB), which is much less than student loan lenders typically receive.

Ascent Funding’s Accessibility

Ascent provides comprehensive customer support and educational materials.

Availability

Ascent doesn’t operate in-person locations. Borrowers can apply for loans entirely online, and customer support is available via phone, chat or email.

Contact Information

If you need help with your application, Ascent is available Monday through Friday from 7:00 a.m. until 5:00 p.m. PST. You can contact its customer support team at 877-216-0876. You can also reach customer support via chat, or by emailing help@ascentfunding.com.

User Experience

Ascent’s website is easy to use, and provides educational content in the form of articles and YouTube videos. The lender has a prequalification tool to check eligibility and rates without affecting your credit score. It also has a calculator you can use to estimate the return-on-investment on your college degree.

Limitations

Ascent Funding doesn’t offer around-the-clock customer service. If you do take out a loan through Ascent, any questions about monthly payments or interest will go through another company; Ascent uses a third-party loan servicer — Launch Servicing — to handle loan accounts after the loan disbursement.

You can reach Launch Servicing Monday through Sunday from 8:00 a.m. until 5:00 p.m. CST via phone or email. You can call 877-354-2629, or you can email customerservice@launchservicing.com.

Ascent’s Customer Satisfaction

Generally, Ascent has average to positive reviews for its loan products and customer service. However, Ascent is a relatively young company, so there aren’t many customer reviews available yet.

Customer Complaints

Ascent is accredited by the Better Business Bureau, and it has a 3.36 rating (out of five stars) on the BBB website. The lender has 44 complaints over the past three years. Ascent fares better on TrustPilot. Customers gave Ascent a 4.6 out of five rating on TrustPilot, putting it in the “Excellent” category. Reviews are limited in number (there are 135), but existing reviews praise the smooth and quick application process, as well as the customer service.

Third-Party Ratings

Ascent has not been rated by third-party consumer groups.