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  1. Banking
  2. Online Banking

Best Mobile App: BBVA Compass

Published: Oct 25, 2015

This post was updated on Nov. 9, 2015 to reflect additional information about the app.

Many customers now expect to do their banking anywhere, at any time, via a mobile device. To pick a winner, Money identified capabilities that have become essential: confirmation of account balances and recent transactions, remote check deposit, alerts, ATM/branch locator, bill payment, and free peer-to-peer transfers. We ruled out apps attached to accounts with high fees. Finally, we checked the apps ourselves for ease of use.

WHY IT'S A WINNER

This app wins with broad capabilities and an interface that anticipates your needs. If you’ve checked transactions, for instance, it prompts you to make a transfer, deposit a check, or set an account alert—without forcing you back to the main menu. Need to pay a bill? Type in the business name, and the app fills in the address, then makes a payment when you say go. And the mobile deposit feature automatically takes a photo of your check as soon as it registers a clear image; you’ll get a notice telling you when the funds will be available. Still need help? Schedule a call with customer service. Someone will ring when it’s convenient for you.

Caveat

Unlike some rival apps, BBVA Compass does not use fingerprint-recognition technology.

Update: As of Nov. 6, 2015, the BBVA Compass Mobile App now has fingerprint-recognition technology.

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