--- title: Got a Password Reset Email From Walmart? You're Not Alone description: Some Walmart.com customers' inboxes are filling up with password reset emails that might be a scam. authors: - name: Kaitlin Mulhere role: Editor url: https://money.com/author/kaitlin-mulhere/ bio: Kaitlin Mulhere is an editor at Money.com. Since joining in 2015, she’s written and edited about a variety of personal finance topics, including banks, credit, student debt, saving strategies and more. education: University of Florida at_money_since: 2015 articles: 217 covers: - Banking - Business - Career Advice - Credit - Credit Cards - Debt - Economy and Politics - Education - Health and Wellness - Housing - Identity Theft - Insurance - Investing - Lifestyle - Loans - Mortgages - Personal Finance - Retirement - Shopping - Taxes social: - https://twitter.com/KMulhere - https://www.linkedin.com/in/kaitlin-mulhere-64503048/ published: '2016-08-05T15:48:50.000Z' modified: '2024-02-23T09:54:42.000Z' section: Technology tags: - e-mail - pubdesk - Security - Walmart word_count: 338 canonical: https://money.com/walmart-password-reset-email/ type: Article source: structured-blocks --- > **Disclosure:** We research all brands listed and may earn a fee from our partners. Research and financial considerations may influence how brands are displayed. Not all brands are included. [Learn more](https://money.com/page/disclaimer/). ![160805_em_walmart_pw](https://img.money.com/2016/08/160805_em_walmart_pw.jpg) Something fishy is going on with Walmart's password reset system, and Walmart's response so far has been about the same as the shrugging emoticon. ( ¯ \_(ツ)\_/¯) It seems someone is sending out password reset notices from customerservice@walmart.com, even to people who say they don't have a Walmart account. A Walmart spokesperson confirmed to [Gizmodo](http://gizmodo.com/walmart-doesn-t-know-why-tons-of-customer-passwords-are-1784847402) that the emails are coming from a valid Walmart address and that the links in the emails will take you to Walmart's website. The company doesn't think the emails are part of a hack—at least not right now. Instead, the spokesperson said that someone could be using software to validate whether a list of email addresses are valid by testing whether an email from Walmart would go through. Here's what Walmart told Gizmodo: > They might \[then\] use it for phishing scams,” the spokesman suggested, but he confessed that “we don’t know for sure why” it happened. He added, “it’s unlikely that a customer’s walmart.com account has been comprised.” People started taking to Twitter on Monday to complain and ask Walmart what was going on, and based on more recent tweets, it looks like the emails are still coming. The Walmart spokesperson wouldn't tell Gizmodo how many customers were affected. ***Read More: Hackers Are Selling Your Uber Account Data for $3.78*** Hackers have been known to send emails prompting customers to change their passwords, so users are smart to be wary. In general, if you're getting emails and you didn't attempt to change your password, don't type your password into any links that are included in the email and never respond directly to the email. Instead, go directly to the company's web site and try logging in with your existing password. If it works, then you can ignore the reset notice. And to be extra safe, if you're one of those people whose inbox is being flooded by password change emails from Walmart, check your account and keep a watch on any credit cards you've used to purchase items through that account. ```json { "@context": "https://schema.org", "@graph": [ { "@type": "BreadcrumbList", "@id": "https://money.com/walmart-password-reset-email/#breadcrumb", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://money.com" }, { "@type": "ListItem", "position": 2, "name": "Technology", "item": "https://money.com/technology/" }, { "@type": "ListItem", "position": 3, "name": "Websites", "item": "https://money.com/websites/" }, { "@type": "ListItem", "position": 4, "name": "Got a Password Reset Email From Walmart? 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