Many companies featured on Money advertise with us. Opinions are our own, but compensation and
in-depth research may determine where and how companies appear. Learn more about how we make money.

Photo collage of two hands holding smartphones, one shows the Uber Eats logo and the other Doordash
Money; Shutterstock

Consumers using gig economy apps may be interacting with unauthorized workers without even realizing it, a growing problem that could create customer safety issues.

Delivery apps — and to a lesser extent, ridesharing apps — have come under scrutiny due to concerns about account sharing, which often involves an illegitimate courier or driver using someone else's credentials. The companies say they’re taking action to root out the problem and protect customers.

Some unauthorized couriers pay as much as $300 to $500 per month to rent a working account, according to media reports. Accounts are also being shared among friends and family.

This type of fraud has been documented in cities like New York that are processing large numbers of migrants, who lack work authorization for at least 180 days.

Ads by Money. We may be compensated if you click this ad.AdAds by Money disclaimer
Having your identity stolen may come at a high cost
With Aura in your corner, you'll have the proper software to protect your every online move. Nowadays, we all need Identity Theft Protection. Find yours by clicking on your state below.
HawaiiAlaskaFloridaSouth CarolinaGeorgiaAlabamaNorth CarolinaTennesseeRIRhode IslandCTConnecticutMAMassachusettsMaineNHNew HampshireVTVermontNew YorkNJNew JerseyDEDelawareMDMarylandWest VirginiaOhioMichiganArizonaNevadaUtahColoradoNew MexicoSouth DakotaIowaIndianaIllinoisMinnesotaWisconsinMissouriLouisianaVirginiaDCWashington DCIdahoCaliforniaNorth DakotaWashingtonOregonMontanaWyomingNebraskaKansasOklahomaPennsylvaniaKentuckyMississippiArkansasTexas
View Plans

All of the delivery and rideshare apps require a Social Security number from workers, but account sharing is a common workaround, says Sean McNee, vice president of research and data at DomainTools, an internet security company.