ZipRecruiter Job Posting Sites Review

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ZipRecruiter is one of the leading job posting sites in the U.S., offering more than 17.5 million job openings a month according to company data. The company, based in Santa Monica, California, was founded in 2010 with the stated mission to provide a quicker and simpler way of connecting employers with the right job candidates.

In this ZipRecruiter review, we examine the platform’s features, pros and cons, and how to use it to find the best job candidates.

Best for Large Scale Recruiting

ZipRecruiter offers a variety of tools and resources for employers of all sizes — small, medium-size and large businesses — to post job openings and successfully reach qualified candidates. This includes a resume database, integration with popular Applicant Tracking Systems (ATS) like Bullhorn and Greenhouse and direct hiring through the platform.

ZipRecruiter’s user-friendly interface makes it easy for job seekers to sign up for job alerts and notifications on open positions and for employers to filter through a large number of candidates. Moreover, it shares each job post across a network of more than 100 job boards, meaning it’s ideal for large companies looking to hire multiple entry-level employees.

ZipRecruiter pros and cons

Pros explained

An extensive network of over 100 job boards

ZipRecruiter shares listings across a network of more than 100 of the most visited job boards, including Indeed and Monster, and social networks like LinkedIn and Facebook. By posting jobs on the platform, employers can increase the visibility of their positions and attract qualified applicants. Employers also gain access to a larger and more diverse pool of potential candidates.

AI-powered matching tool that can find quality candidates

ZipRecruiter’s Candidate Calibration tool uses machine learning to help employers get better matches for their jobs based on a number of factors, such as applicant skill sets, years of experience, recency of titles and resume length.

When a company posts a job on ZipRecruiter, the platform finds candidates from its network that could be a strong match and asks users to rate them with a thumbs up or thumbs down. Then, the AI tool uses that feedback to learn what you’re looking for in a hire, before any candidates actually apply.

More than 500 customizable job description templates

Employers on ZipRecruiter can use hundreds of job description templates to streamline the job posting process. Users can browse the templates by trending job titles, job types, categories, companies and cities. Each one shows a job summary, duties and responsibilities, and requirements and qualifications.

24/7 customer support

Employers paying for one of ZipRecruiter’s plans can contact its dedicated customer care team of live agents for help around the clock. Users can reach the company’s support team by phone call, live chat or email.

Cons explained

Job posting requires a paid subscription

ZipRecruiter for employers is exclusively a paid service — there is no free version or free entry-level plan available. The company advertises a two-day free trial on its Standard and Premium plans, but users can only post a single job listing during the free period. Moreover, ZipRecruiter asks for your credit card information to start this trial, and you’re charged as soon as the period expires (assuming you haven’t canceled).

Lack of clear pricing information for plans

If you take a look at ZipRecruiter’s employer plans page, you’ll notice there are no advertised rates. This is commonplace for plans built around the specific needs of large business owners, also known as enterprise plans, but not so much for regular service plans. Users will have to go through the signup process before they can get an idea of how much these plans cost.

ZipRecruiter job posting site plans and offerings

ZipRecruiter offers several tools meant to streamline the recruiting process for employers. Users can try out the company’s features for four days at no cost before subscribing to one of the company’s three plans. All plans feature a simple, easy-to-use dashboard and access to the platform’s mobile app.

ZipRecruiter Standard Plan

The company’s entry-level plan offers easy hiring for companies on a tight budget. It comes with the following:

• Reusable job slots per month
• Listing distribution to over 100 job sites
• More than 500 job description templates
• AI-powered candidate matching
• Screening questions on job listings
• Integrations with popular ATS
• Flexible job slots
• 24/7 customer support

ZipRecruiter Premium Plan

The Premium plan comes with everything in the Standard plan plus support for multiple users on your account. It also grants access to the company’s database of more than 43 million resumes. The company claims that this helps find candidates for hard-to-fill positions, and that customers on this plan receive six times as many candidates, on average.

ZipRecruiter Pro Plan

The top-of-the-line Pro plan is the equivalent of an enterprise plan, which means it’s designed for large companies. Pricing can vary widely, determined by the specific needs of the business.

In addition to everything in the Standard and Premium plans, the Pro plan lets you recruit for multiple companies and features integrations with numerous external ATSs. It also increases the placement and visibility of your job listing(s) across a mix of channels, which ZipRecruiter claims can drive up to 10 times more candidates to your post, on average.

ZipRecruiter pricing

ZipRecruiter does not include any pricing information on its website as the cost of the service varies depending on the size and type of business.

ZipRecruiter financial stability

ZipRecruiter is a publicly traded company that has been awarded several industry recognitions. The company holds a B+ rating from Fitch, one of the Big Three credit rating agencies, since its first time being rated on January 5, 2022. This suggests that ZipRecruiter has a stable financial outlook.

Licenses and registrations

ZipRecruiter is registered with the U.S. Securities and Exchange Commission (SEC) and is a publicly traded company on the New York Stock Exchange (NYSE).

Awards and certifications

ZipRecruiter has consistently ranked on the Inc. 5000 list, which recognizes the fastest-growing private companies in the United States. It has received numerous awards from business solution review platform G2 for its usability and has won Stevie Awards in categories such as Customer Service Department of the Year.

ZipRecruiter has also been recognized as one of the Best Places to Work by Glassdoor and Built In — an online network of startups and tech companies — based on employee reviews and feedback.

Third-party ratings

ZipRecruiter has been one of the rated job search apps on iOS & Android for the past six years. As of February 12, it holds a 4.9/5 rating on both the App Store and the Google Play Store.

ZipRecruiter is rated as the #2 employment job site in 2024 on G2, a peer-to-peer review site that aggregates user reviews mainly for business software. Most recently, the company was awarded the 2024 Winter Leader badge, which means it’s rated highly by G2 users and has substantial Satisfaction and Market Presence scores on the site.

Regulatory or legal actions

We found no past or pending regulatory or legal actions against ZipRecruiter.

ZipRecruiter accessibility

ZipRecruiter can be used by employers in the U.S., Canada and the UK. The company’s services and tools can be accessed on its web platform or through one of its mobile apps. Direct access to live agents is available for paid employer accounts.

Availability

ZipRecruiter is available in Canada, the U.K. and the U.S., including in certain territories, like Puerto Rico. All of the company’s services can be accessed through its web platform, while the company’s apps for iOS and Android provide more basic job posting functions.

Contact information

ZipRecruiter offers 24/7 employer support with a dedicated customer care team of live agents for paid users via chat or phone call at (877) 252-1062. Employers can also find support articles on the company’s website at www.ziprecruiter.com on a variety of topics to find solutions for their technical or account issues.

User experience

The ZipRecruiter website and employer dashboard are straightforward and easy to use. The platform provides a good overview of the current job landscape, with trending job titles, job types, categories, cities and companies. Job listings are also clearly organized and easy to create and scan.

ZipRecruiter customer satisfaction

Customer satisfaction with ZipRecruiter is difficult to pinpoint because of its dual nature as a job search and job posting site. While consumers often express high satisfaction with ZipRecruiter as a job search site, feedback from those using the software for hiring purposes is mixed.

ZipRecruiter is an accredited business with an A+ rating from the Better Business Bureau (BBB). However, its rating on the site sits at one out of five stars based on 95 customer reviews. Complaints on the company’s BBB largely center around billing issues, but occasionally make mention of the platform’s tools and services.

How we evaluated ZipRecruiter job posting sites

We evaluated ZipRecruiter based on its features as a job posting site and recruitment platform for employers seeking out hiring opportunities. We focused on the platform’s ease of use, layout on both mobile and desktop and recruitment tools. The reach of its job board network and size of its resume database were two other important factors we considered.

Summary of Money’s ZipRecruiter job posting sites review

ZipRecruiter excels in helping employers reach a higher number of candidates while offering a streamlined website that’s easy to navigate. The company’s AI matching tool function helps streamline repetitive tasks and speed up the hiring process. On the other hand, it could do a better job of educating users on its pricing and functionality.