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Ikea Is Not America's Favorite Store for Home Furnishings

Published: Jul 19, 2017 1 min read
Economic Downturn Prompts Economy Shopping In American Southwest
TUCSON, AZ - APRIL 4: A shopper pushes a cart through the aisles of a Costco store April 4, 2008 in Tucson, Arizona. As the American economy slows down, consumers are increasingly turning to thrifty measures to push their money further. Costco stores sell items in bulk, often reducing costs. (Photo by Chris Hondros/Getty Images)
Chris Hondros—Getty Images

Step aside, Ikea.

Costco is America's favorite store for home furnishings, according to a new survey from Market Force Information.

Costco, known for its discounted bulk items, scored a 72% composite loyalty score among those surveyed, and Ikea came in a close second with 70%. Target, T.J. Maxx and Kohl's completed the top five stores for home furnishings.

Market Force Information surveyed 3,467 consumers in the month of May, asking each person to rate their satisfaction at each store and whether they would recommend it to others.

However, Ikea beat Costco and other stores for the categories of most selection and best value. Costco beat the competition in store employee availability.

Target won the highest ranks for customer service, courteousness and friendliness from employees, check-out speed and overall speed.