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By Martha C. White
July 13, 2016
Bloomberg/Getty Images

TripAdvisor is already a popular destination for people who want to read or write reviews of hotels, restaurants and attractions. Now, the site is adding one big part of the travel experience to its user-review platform: Airlines.

When TripAdvisor unveiled a redesigned flight search functionality on Tuesday, it included the ability to review carriers, industry trade publication Travel Weekly reported. It said the reviews will factor into what TripAdvisor is calling a “flyscore,” which ranks itineraries by a number of creature-comfort metrics like the aforementioned airline reviews, length of itinerary, type of plane and amenities offered.

“Airline reviews from the millions of flyers on TripAdvisor will better communicate the total value of a flight beyond the price,” the company said in a statement.

Airlines aren’t exactly beloved institutions to begin with, so reviewers might judge them harshly, but TripAdvisor’s idea about looking beyond just the base price of the flight could appeal to travelers who have learned that ultra-low fares often come loaded with fees that nickel-and-dime them and may offer little in the way of service or amenities. And those fees aren’t going anywhere. Airlines have realized that, as much as we gripe, we’ve also more or less grudgingly accepted the reality of add-on fees to our air travel expenses.

Travel Weekly said TripAdvisor had been testing the airline review feature in beta since the spring, so when it was rolled out, there were already thousands of reviews for other travelers to peruse. Airlines are ranked on things like seat comfort and legroom space, ease of check-in and boarding, cleanliness, available amenities including food and drink as well as wi-fi and entertainment, and overall value for the money.

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The purpose of this disclosure is to explain how we make money without charging you for our content.

Our mission is to help people at any stage of life make smart financial decisions through research, reporting, reviews, recommendations, and tools.

Earning your trust is essential to our success, and we believe transparency is critical to creating that trust. To that end, you should know that many or all of the companies featured here are partners who advertise with us.

Our content is free because our partners pay us a referral fee if you click on links or call any of the phone numbers on our site. If you choose to interact with the content on our site, we will likely receive compensation. If you don't, we will not be compensated. Ultimately the choice is yours.

Opinions are our own and our editors and staff writers are instructed to maintain editorial integrity, but compensation along with in-depth research will determine where, how, and in what order they appear on the page.

To find out more about our editorial process and how we make money, click here.

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