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8 Best Small Business Insurance Companies of 2024

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Tailored Small Business Insurance Coverage
Simply Business
Our Partner
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Service and Features

Online Quotation, Find Local Agent Online, Online Claims, Pay Bill Online

Coverage

General Liability, Professional Liability, Product Liability, Commercial Property, Worker’s Compensation, Employee Benefits

Business Types Covered

Service Providers, Product Manufacturers, Small Business Owners, Small-Medium Size Enterprise

Business Size

Small Business, Medium-size Business, Large Scale Enterprises, Individual Policy, Group Policy

Customer Support

Phone, Email, Online Account Management, Live Chat, FAQs

Offers Various Policies Tailored to Smaller Businesses
Hiscox
Our Partner
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Service and Features

Online claims available 24/7 or speak with a Hiscox representative Monday-Friday 7am-10pm ET, flexible payment options

Coverage

Cyber Security insurance, Errors, and Omissions

Business Types Covered

Architects, Engineers, Construction, Consulting, Contracting, Education, Legal Services, LLCs, Entrepreneurs, & more

Business Size

Small Business, Medium-size Business, Individual Policy, Group Policy

Customer Support

Live Chat

Business Insurance Marketplace
Tivly Business Insurance
Our Parnter
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Service and Features

Quick application process, Knowledgeable representatives available 8am-8pm EST Monday-Saturday, Highly Responsive

Coverage

Specializes in all types of business insurance

Business Types Covered

Small business owners, Construction, Contractors, Business Professional Services, Trucking, Cleaning Service and many more

Business Size

All business sizes, specializing in small business

Customer Support

Phone, other options vary based on matched provider

Business insurance can protect your company and assets from a variety of risks, including expenses related to property damage, injuries sustained by employees, liability claims from third parties and even lawsuits.

While it's advisable for all types of businesses to have general liability coverage, the decision to invest in additional coverage should depend on your industry, the location of your business, the number of employees you have and the amount of commercial assets you own.

Our writers and editors have invested hundreds of hours researching the best small business insurance policies. We vetted at least 15 providers for numerous data points each, including their qualification requirements, application process and funding options. Based on this research, we selected 5 top companies, including Chubb, State Farm and Travelers.

To find the right coverage for you, take a look at our top picks for the best small business insurance companies

Our Top Picks for the Best Small Business Insurance Companies

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Best Small Business Insurance Reviews

Best for Customer Satisfaction: Chubb

Pros
  • Offers a suite of business insurance products for small, mid-size and large enterprises
  • Outstanding customer satisfaction ratings
  • Few NAIC complaints for a company of its size
Cons
  • Online quotes aren't available for every type of policy
  • Businesses with more than $2 million in revenue must work with a local agent

Why we chose Chubb: Chubb is our pick for the best small business insurance company for customer satisfaction because it consistently ranks above the industry average in J.D Power's Small Commercial Insurance Study. It also has an unusually low number of complaints with state regulators for a company of its size.

Chubb has been in the business insurance industry for almost 140 years. The company offers a host of commercial insurance products and services for businesses of all sizes and across multiple industries. Though Chubb is a major national insurer, the carrier still caters to small business owners and features a separate hub on its website just for small business insurance products.

Small business owners can purchase business owners policies, workers' compensation insurance, liability coverage, cyber insurance and umbrella insurance. And if the business has a projected annual revenue of $2 million or less, owners can get an online quote through Chubb's website without going through an agent.

That being said, business owners with other insurance needs must get in touch with a local agent to get a quote, as Chubb doesn't offer online quotes for insurance products not listed in its small business hub.

HIGHLIGHTS
A.M. BEST RATING
A++
J.D. POWER RATING
855/1000
NAIC COMPLAINT INDEX
Low

Runner-up for Customer Satisfaction: State Farm

Pros
  • Insures more than 300 professions
  • Highly customizable insurance policies
  • Live chat support
Cons
  • Not all insurance agents can cross state lines
  • Claims are filed over the phone, not online

Why we chose State Farm: State Farm is our runner-up for customer satisfaction because of its top rating in the latest J.D Power's Small Commercial Insurance Study. Moreover, the company has consistently ranked within the top three insurers for customer satisfaction over the last three years — though it has a higher NAIC complaint index than our top pick, Chubb.

State Farm was awarded 856 out of 1,000 points for customer satisfaction in J.D. Power's Small Commercial Insurance Study, followed closely by other industry veterans like Chubb and Nationwide. For this study, J.D. Power surveyed 2,254 small businesses with 50 or fewer employees and examined their satisfaction across five categories, including billing and payment, claims, provider interaction, policy offerings and cost.

State Farm offers business insurance designed for independent contractors, restaurants, professional services, and retailers, with paperless billing and autopay options. Commercial insurance products include BOP bundles, surety and fidelity bonds and farm and ranch insurance.

The company’s extra liability coverage includes professional liability, errors and omissions liability, employment practices liability insurance (EPLI), not-for-profit liability insurance with EPLI, and condo and homeowners association directors and officers liability with EPLI.

Other coverage options include:

For a complete list of the types of businesses and organizations State Farm insures, check out its handy business insurance directory.

HIGHLIGHTS
A.M. BEST RATING
A++
J.D. POWER RATING
856/1000
NAIC COMPLAINT INDEX
High

Best for Workers’ Compensation: Travelers

Pros
  • Largest workers' compensation insurer in the U.S.
  • A++ rating from A.M. Best for superior financial stability
  • Broad network of local insurance agents across the country
  • Commercial auto and trucking, cyber coverage and ocean marine policies
Cons
  • Coverage availability varies by state
  • You can only get quotes and file claims by phone

Why we chose Travelers: We chose Travelers as the best small business insurance company for workers’ compensation because of its excellent billing solutions and reputation as the leading underwriter of these types of policies.

Travelers sells workers' compensation coverage that adapts to your business needs. The company’s risk control consultants — the people in charge of inspecting and assessing your insurance needs — can do in-person or virtual visits. Travelers also offers a flexible billing option through TravPay, a pay-as-you-go service that syncs your workers' compensation premium payments with your payroll processing.

Travelers also holds a large market share for workers’ compensation policies, as well as the top two positions for commercial auto insurance. These statistics are a strong indicator of its popularity as a commercial insurer.

In addition to workers’ compensation coverage, small business owners have access to the following insurance products:
Business owner’s policy

HIGHLIGHTS
A.M. BEST RATING
A++
J.D. POWER RATING
847/1000
NAIC COMPLAINT INDEX
Low

Best for General Liability Insurance: Nationwide

Pros
  • Offers BOP insurance to businesses with up to $5M in annual revenue
  • Business Solution Center offers cybersecurity advice and social media guides
Cons
  • No disability insurance or major medical insurance
  • No online chat support
  • Nearly half of its subsidiaries have a high NAIC complaint index

Why we chose Nationwide: Nationwide is our choice as the best small business insurance company for general liability policies because it allows customers to enhance this coverage through a variety of endorsements, from liquor liability to personal and advertising injury coverage. This allows small business owners to tailor the policy to their specific industry.

Nationwide offers a wide array of products for small business owners, including business liability, commercial property, commercial auto insurance policies and workers’ compensation insurance.

Business owners can supplement Nationwide’s general liability insurance with additional coverage, including:

Other liability endorsements include product and completed operations liability, directors and officers liability, liquor liability and personal and advertising injury coverage.

HIGHLIGHTS
A.M. BEST RATING
A+
J.D. POWER RATING
854/1000
NAIC COMPLAINT INDEX
High

Best for Commercial Auto Insurance: Progressive

Our Partner
Pros
  • Second-largest business auto insurer in the U.S.
  • Discount for bundling multiple business insurance policies
  • Policies cover a wide variety of risks and vehicle types
Cons
  • No online support via live chat
  • Discounts are not available in all states

Why we chose Progressive: Progressive is our choice as the best small business insurance company for commercial auto policies because it's available in all 50 states and covers almost every type of commercial vehicle. Additionally, policyholders benefit from an unlimited travel radius (in most states) and may adjust coverage as needed at any time, free of charge.
Progressive stands out for its commercial vehicle insurance, which is available for commercial trucks, business cars, emergency vehicles, military vehicles, and a variety of SUVs, vans, trucks, buses, tractors and trailers. This policy generally covers liability, physical damages, medical payments, uninsured motorist, hired auto and non-owned coverage.

Progressive also offers business owner's policies (BOP), general liability coverage, professional liability coverage, workers’ compensation, health insurance and cyber insurance.

HIGHLIGHTS
A.M. BEST RATING
A+
J.D. POWER RATING
N/A
NAIC COMPLAINT INDEX
High
Pros
  • Discounts for bundling policies with the same carrier or across carriers
  • Compare quotes from multiple carriers for policies starting at $10/mo
  • Apply and submit claims online; coverage begins within 24 hours
Cons
  • Available nationwide, but policies vary by state
  • Claims must be submitted directly through each carrier's claims department

Why we chose CyberPolicy: We chose CyberPolicy as the best small business insurance marketplace because it partners with several leading carriers (some of which are featured on this list), simplifying the process of comparing business insurance quotes. Customers can also get discounts for bundling multiple policies, even if they purchase them through different carriers.

CyberPolicy is a marketplace for small business insurance policies that partners with some of the most prominent industry players — Chubb, Hiscox, Liberty Mutual, Nationwide and BiBERK — to provide a convenient, one-stop shopping experience. The company offers free quotes, and once you purchase a policy, coverage starts in as little as 24 hours.

CyberPolicy offers the following coverage options:

CyberPolicy’s customer service includes a licensed insurance advisor available via chat to help you decide on the best commercial insurance options for your business.

HIGHLIGHTS
A.M. BEST RATING
N/A
J.D. POWER RATING
N/A
NAIC COMPLAINT INDEX
N/A

Best for Micro Businesses: Thimble

Our Partner
Pros
  • Flexible policy terms with weekly, daily, or even hourly coverage
  • Certificate of Insurance in 60 seconds
  • Over 100 types of small businesses insured
Cons
  • No options to call or chat
  • Policies not available in NY or WA

Why we chose Thimble: Thimble is our choice as the best small business insurance company for micro business because of its flexible policy terms and affordable coverage. Small business owners can even purchase coverage by the hour, ideal for those who are self-employed or work on demand.

Thimble offers cost-effective monthly and as-needed general and professional liability insurance coverage for small businesses. It also caters to self-employed individuals, such as freelancers, personal trainers, pet sitters, event planners, photographers, landscapers, beauty professionals and all others in between.

Micro businesses — operations with fewer than 10 employees — can benefit from Thimble's adaptable terms, including the ability to purchase coverage for whatever duration they require and extend, modify or cancel the policy straight from the Thimble app.

Thimble also offers the following coverage options:

HIGHLIGHTS
A.M. BEST RATING  
Underwriters Markel Insurance Company and National Specialty Insurance Company are rated A
J.D. POWER RATING  
N/A
NAIC COMPLAINT INDEX
N/A

Best Umbrella Insurance: Liberty Mutual

Pros
  • File claims online or with the mobile app
  • 24-hours claims assistance
  • Crisis management support services
Cons
  • Policies served by independent agents
  • High NAIC complaint index in all of its subsidiaries

Why we chose Liberty Mutual: We chose Liberty Mutual as the best small business insurance company for umbrella insurance because its base umbrella policy offers up to $25 million in coverage and can be increased to $100 million. This is a great option for companies looking for complete liability protection.

Liberty Mutual’s umbrella insurance provides additional liability coverage beyond the limits of existing policies, including auto, watercraft and homeowners insurance. The company’s umbrella policy also includes crisis management support services, covering up to $250,000 in expenses related to media coverage and public relations consultancy.

Regarding customer service, Liberty’s specialized underwriters are trained to understand complex risks across a variety of industries, and their dedicated complex liability claims unit is experienced in navigating catastrophic losses.

HIGHLIGHTS
A.M. BEST RATING
A
J.D. POWER RATING
834/1000
NAIC COMPLAINT INDEX
High
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Other companies we considered

The following companies did not make it to our top list but are still worth considering.

NEXT

Pros
  • Full online enrollment
  • Specializes in insurance for small businesses and self-employed entrepreneurs
  • Free and unlimited certificates of insurance
  • Low NAIC complaint index 
Cons
  • Doesn't offer specialized insurance policies
  • No dedicated agents
  • Not suitable for larger businesses with more risk factors

NEXT Insurance uses AI and machine learning to optimize the insurance application process and match consumers with the most affordable policies. The company currently offers 15 business insurance products (availability varies by state).

Why NEXT Insurance didn’t make the cut: NEXT Insurance didn’t make it into our top picks because it solely caters to business owners who prefer a tech-driven service. And as your business grows, NEXT’s insurance products might not offer adequate coverage. That said, it’s a solid option for startups that only need the basics.

Simply Business

Pros
  • Easy-to-use platform with a wealth of industry-specific resources
  • Partnered with reputable carriers such as Axis, Harborway and Travelers
Cons
  • Customer support is only available by phone and on weekdays
  • Not a direct insurance provider

Simply Business is an online broker that provides quick online quotes from multiple insurers. The site is a good choice for those who would like to quickly compare quotes side-by-side or are still uncertain about the kind of coverage they should be getting.

Why Simply Business didn’t make the cut: Simply Business didn’t make it to our top list because its service is very similar to our top pick for the best insurance marketplace, but it doesn't offer cross-carrier discounts.

Hiscox

Pros
  • Long-standing business insurer with nearly 120 years of experience
  • Wide range of policies tailored for smaller companies
  • Low NAIC complaint index
Cons
  • Online quotes and purchases are not available for all insurance products
  • Coverage unavailable in Alaska
  • BOP is unavailable in AK, DE, FL, KS, RI, WA and WV

Hiscox offers various policy options best suited for self-employed individuals or small businesses with few employees. The company’s BOP policy is currently limited to businesses that employ 10 people or less, such as consultants, recruiters, PR specialists, graphic designers, photographs and others.

Why Hiscox didn’t make the cut: Hiscox’s business owner's policies (BOP) cater to a very specific commercial sector: professional services with less than 10 employees. Moreover, this policy is currently only available in 43 states and the District of Columbia.

The Hartford

Pros
  • Provides workers' compensation insurance nationwide
  • Discount for bundling policies
  • Below-average rating in J.D. Power's Small Commercial Insurance Study
Cons
  • No coverage in Alaska or Hawaii
  • Can't file business claims on the app

The Hartford stands out for its comprehensive Business Owner’s Policy (BOP), a three-in-one policy that combines general business liability insurance, business property insurance and business income insurance. The BOP also includes protection from loss of income caused by fires, destructive winds, burglaries, bodily injury or property and personal and advertising injury.

Why The Hartford didn’t make the cut: The Hartford offers a host of business insurance products that can be tailored to each client’s needs. However, the company didn't quite match up to our top picks in terms of customer satisfaction ratings or nationwide availability.

Geico

Pros
  • No cancellation fees and prorated refunds if you cancel a policy
  • Live chat support and online access
Cons
  • Many of its products are offered through a partnership with Hiscox
  • Commercial auto insurance doesn't cover semi-trucks and tractor-trailers
  • Most subsidiaries have a high NAIC complaint index

Geico’s business insurance products include commercial auto, rideshare, general liability, professional liability, a business owner’s policy, and workers’ compensation. Its experience with auto insurance makes it a good choice for commercial auto coverage and rideshare coverage. However, these two products are some of their most expensive and lack online claim filing.

Why Geico didn’t make the cut: We excluded Geico from our top picks because all of its business insurance products (except commercial auto insurance) are underwritten and administered by another provider, Hiscox.

CNA

Pros
  • Solid financial strength ratings and 100+ years of industry experience
  • Cyber liability and media liability coverage
Cons
  • Negative customer feedback online
  • Dated online experience

Another well-established carrier, CNA has been around since 1897, when it began offering coverage to railroad industry employees. The company now sells a wide variety of insurance products — including fidelity and commercial crime business solutions and inland and ocean marine insurance — for businesses of different sizes.

Why CNA didn’t make the cut: CNA is a reputable insurance carrier, but users who’d like to learn more about its insurance products online might find the website a bit lackluster and challenging to navigate.

Business Insurance Guide

In the following guide, we explain how business insurance works and how it fits into your overall business plan. You'll also find brief definitions of each type of business insurance coverage and how much each one costs, on average.

Once you understand the basics of business insurance, follow our step-by-step advice to ensure you're purchasing the right amount of coverage at the best price.

How does business insurance work?

Business insurance works similarly to other types of insurance. Clients pay a monthly premium to an insurance carrier in return for the insurer agreeing to share a portion of the business’s risks. In the event of a covered loss, such as fire or flood that destroys the business's premises, the business owner can then file a claim for reimbursement with the insurance company.

Once a claim is processed and the damages are assessed, the insurance company disburses the appropriate amount of compensation for the loss. How exactly a claim is processed will depend on the scale of the claim and the type of policy.

Types of small business insurance

Insurance companies offer diverse small business insurance products that are broadly categorized as property insurance and casualty insurance. These categories are sold by insurance agents individually or as riders/add-ons to existing policies, with some of these enhancements being legally mandated.

While the two categories cover the most common options, specialized coverage exists for sectors like agriculture, aerospace, real estate, and wine. There is also business income insurance, which protects against unexpected events that adversely affect activity and income, and employment practices liability insurance, which covers employer missteps that leave the business legally vulnerable.

General liability insurance

General liability insurance policies cover claims/lawsuits against businesses for bodily injury, property damage, medical expenses, death, slander or libel, plus legal fees, settlements, and eligible claim judgments.

Commercial property insurance

This type of coverage insures loss or damage to tangible business assets like property, tools, equipment, inventory, furniture, documents, landscaping due to equipment breakdown, vandalism, burst pipes, fire, and certain natural disasters.

Business Owners Policy (BOP)

A BOP bundles professional liability insurance with coverage of the property and for business interruption into one policy for small- or medium-sized businesses. It can cover lost income as well as extra expenses from covered losses and sometimes cyber security.

Cyber liability insurance

Covers data breach, cyberattack, and cyber-event expenses like direct losses, customer loss, legal costs - which are crucial for cyberattack targets like online retailers, services, fintechs and insurers.

Workers' Compensation insurance

So-called “workers’ comp” covers medical care, lost wages, disability benefits if an employee is injured at work, and funeral/family compensation if they die, as legally required for most small businesses with employees.

Commercial auto insurance

This provides small business owners with liability coverage for bodily injury, property damage from business-owned vehicle accidents, damage to the vehicles. It can even extend to employees' rental vehicles, or other non-owned vehicles that are used for business purposes.

Professional Liability/Errors & Omissions Insurance

This insurance covers covers professionals like lawyers, accountants, and consultants in the event that clients allege financial losses due to the professionals' negligence, errors or omissions in services or advice.

Common Business Insurance Riders

The following riders (also known as floaters or endorsements) are among those that can be added to enhance policies and meet other business needs:

What isn’t covered by small business insurance

The best business insurance policies provide coverage for a wide range of risks, but certain losses and events are typically excluded from coverage. These may include:

If your business is in need of financial help, the first step is to check whether you're eligible for SBA funding programs. Businesses that suffer damages in a declared disaster can also apply for an SBA-backed disaster assistance loan to cover repairs, replacement of property, operating expenses and economic injury.

The next option is to secure funding from private lenders. Check out our best small business loans and startup business lines of credit for recommendations.

How much is small business insurance?

According to The Hartford, the average cost of business insurance ranges between $70 and $261 a month or $840 and $3,125 a year. The final cost will depend on your industry, the number of people you employ, the type of coverage you purchase and your claims history, if applicable.

The table below shows the average monthly premium for common types of business insurance policies, according to online insurance broker Insureon. We still encourage you to get quotes from different insurers, as your rate might differ significantly from the averages listed.

table

How to get small business insurance

As with buying personal insurance, spending a little time planning your business coverage upfront can pay off handsomely. These steps can save you time and money when comparing small business insurance costs and policies online.

1. Take stock of your business assets

Make a list of what the business owns, including property, equipment and inventory. Then, determine the value of those assets to ensure you buy sufficient coverage to repair or replace them if the worst happens.

2. Figure out how much coverage you need

Compile a list of all your business's functions and activities. Then, determine which types and levels of coverage you'd need to cover the risks involved in each one.

3. Seek professional help

The coverage assessment we describe above is best completed with the help of an insurance professional. Seek an independent agent or marketplace specializing in business insurance and who represents a variety of insurers.

4. Compare quotes

The policies you compare should have the same, or similar, exclusions, deductibles and coverage limits. An agent or marketplace will be able to provide you with business insurance quotes from the companies they represent. Consider supplementing those with quotes from companies you reach out to yourself — including some of those on our list.

5. Look for policy bundling discounts

Many insurance companies offer discounted prices when you purchase multiple policies. Apart from the financial benefits, bundling coverage can also streamline the process of paying premiums, getting in touch with customer service and filing claims, saving you time and energy.

6. Review your business insurance regularly

Reviewing your business insurance coverage gives you a chance to assess how you’ve used your policies in the past and if you need to increase or lower your coverage limits. You may be able to drop coverage or increase deductibles to money on premiums.

Besides annual reviews, try to re-evaluate your business’s coverage level and policy type whenever business needs or circumstances change.

What documents do you need to get a business insurance policy?

The information and documents you need to take out a business insurance policy will vary based on the type policy or policies you want to purchase. Generally, you want to have the following on-hand:

Latest News on Small Business Insurance

Though certain businesses, such as sole proprietorships, may get liability insurance without a business license, most businesses need a license in order to get the right coverage. Read our guide on how to get a business license to get started.

As a small business starting out, business networking can open up new opportunities, enhance your visibility and help you connect with the right employees and colleagues. Check out our tips for successful business networking for practical advice and guidance.

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Best Small Business Insurance FAQs
How much is small business liability insurance?
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Small businesses generally pay around $42 per month for general liability insurance. Your actual premium will depend on the risks associated with your business and the level of coverage you select.
What insurance is needed for a small business?
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It is recommended that small companies have at least a business owner's policy (BOP), which affords property coverage and protection against liability, perils and business interruptions.

You should consider a BOP even if your business is registered as an LLC. While an LLC protects your assets by separating them from those of your business, you are not covered against all risks. A BOP can add additional protection against things like property damage and business interruption.
What is small business insurance?
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Small business insurance protects business owners against a range of risks. A comprehensive policy usually covers property damage, liability claims and employee injuries.

Business owners can purchase a business insurance policy with several types of protection, or buy each coverage individually if they're just looking for a specific policy, such as general liability or property insurance. Talk to an insurance agent or broker to figure out what level of coverage is best for you.
What does professional liability cover?
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Professional liability insurance — also referred to as errors and omissions insurance — covers legal fees and related expenses in the event a customer files a claim for damages or financial losses due to mistakes, negligence, errors or omissions in the services you provided them. The policy is designed for those who provide professional services, such as doctors, lawyers and consultants.
What is the cheapest small business insurance?
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Out of the companies we researched, Thimble charges the lowest premiums. Its small business insurance policies start at approximately $42 per month.

How We Chose the Best Business Insurance Companies

Our methodology for choosing the best small business insurance providers focused on five key factors:

To review customer satisfaction, we referenced J.D. Power’s 2022 U.S. Small Commercial Insurance Study as well as each company's complaint index as reported by the National Association of Insurance Commissioners (NAIC).

Summary of Money’s Best Small Business Insurance

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