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Monster.com Review | Job Search Sites

- Money; Shutterstock; Getty images
Money; Shutterstock; Getty images

If you’re hunting for a new job, Monster.com is a resource well worth considering. Founded in 1995, the company is one of the first online job search services to hit the market and attracts some 35 million unique visits per month. The site offers a wide range of features for both job seekers and employers, including customizable search options and alerts, a salary estimator, career advice, and more. Have questions about Monster.com? Want to compare Monster to other job boards? Read what we have to say in our Best Job Search Sites overview.

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Monster.com Overview

By search volume, Monster.com is one of the largest job listing sites in the world, with millions of job postings and resumes uploaded to the site every year. Job seekers are presented with a vast array of choices, which attracts them in huge numbers. In turn, employers are guaranteed broad exposure to their job listings. Monster.com is optimized for mobile.

The company also offers an app for job seekers, which gets high marks on the Apple App Store and Google Play. That’s a benefit for both job candidates and employers since it makes Monster’s services more convenient to use and caters to a world that’s increasingly glued to smartphones.

Pros
  • Free to use for job candidates
  • Search for entry level to executive jobs
  • Free resume review and assistance
  • No set-up fees for employers
  • Pay-per-performance option for employers
  • Optimized for mobile
Cons
  • Fewer search filters than other sites
  • Salaries not listed in most cases
  • No free job listings for employers
  • Average ratings from consumers

What Monster.com Offers

Features for Job Hunters

With its wide variety of features, Monster.com has all the tools to make it one of the best job search sites on the web.

Features and Fees for Employers

These services that Monster.com offers to small, medium, and large-sized businesses are what make it one of the best job posting sites for employers.

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What Monster.com Doesn’t Offer

Monster.com doesn’t boast as many job search filters as some other sites we’ve reviewed. Candidates can’t filter jobs by salary range, for example. Unlike some job search sites, Monster doesn’t offer free job listings. Some sites, like Indeed and ZipRecruiter, do let you post jobs for free. However, you’ll gain greater visibility on each of those sites if you “sponsor” your listing. That’s not a freebie.

Monster’s Credentials

Monster was one of the first job aggregators. The company was founded nearly 30 years ago and the site has continued to evolve with the job market and technology.

The Monster.com domain name is owned by Monster Worldwide, Inc. and was registered in 1994. The company’s website is hosted by TMP worldwide, which is owned by Monster.

Licenses and Registrations

The job search industry isn’t regulated and no special licenses or registrations are required.

Awards and Certifications

Monster.com has been honored or nominated in awards competitions in several categories including Employment Websites and Mobile Apps and Best Career Advice.

Third-Party Ratings

The company earns an A- rating from the Better Business Bureau, but just 1.5 out of 5 stars from consumers who review the company on the BBB site. Monster earns an average, 2.9-star rating from users on Trustpilot.

Legal Actions Against Monster

In 2008, Monster Worldwide settled a lawsuit filed against it that accused the company of illegally backdating employee stock option grants. Other legal actions dealt with tax matters, particularly concerning the estate of Monster.com’s founder.

Neither of these suits has any serious implications for job seekers or employers. There have been no complaints filed against Monster.com through the Consumer Financial Protection Bureau, which is a good indicator that it deals with customers fairly.

Monster’s Accessibility

Availability

The job search engine operates globally and serves 40 countries. It publishes websites in about a dozen different languages to make finding a job or finding an employee easier. The company also partners with US newspapers in major US markets to expand its reach and, in turn, its customers’.

Contact information

Employers and job seekers can contact Monster:

User Experience

When it comes to user experience, Monster is second to none. Monster.com’s streamlined platform is highly praised by both job seekers and employers as user-friendly. Even with an abundance of tools and features, users can navigate the site with ease and find what they’re looking for. Its mobile apps are also highly rated.

Limitations

Overall, Monster is a pretty competitive site, offering many of the same features other leading job portals do. Users may find they can’t fine-tune their searches to return a narrower number of jobs or qualified candidates.

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Monster’s Customer Satisfaction

Given the large number of users Monster attracts and its longevity in the marketplace, it’s safe to assume that the company is doing some things very well. The company makes it easy for beginning job seekers to access its services through its intuitive interface and step-by-step resume-building tool. You can also choose to upload an existing resume if you prefer.

Customer Complaints

Monster’s online reputation isn’t uniformly stellar. While the company earns an A+ rating from the Better Business Bureau (BBB), it earns an average 2.9 out of 5-star rating on Trustpilot. That figure Is based on over 3,000 reviews.

Most negative reviews come from employers who are unhappy with their Monster contracts and results. Other reviewers complain about possible scam job offers on the site, an unfortunate occurrence on most job boards.

On the other hand, there have been no complaints filed against the company through the Consumer Financial Protection Bureau (CFPB). That’s a positive indication that Monster conducts business ethically.

Third-Party Ratings

As mentioned above, Monster.com has an A+ rating from the BBB, although it’s not an accredited business. It’s also rated as “Average” with its 2.9 out of 5 score on Trustpilot.

Monster.com FAQs
Is Monster a better job search site for candidates or employers?
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Monster.com is a monster of a job site, ranking very high in terms of the number of jobs posted on the site and the number of users the platforms attracts. Both candidates and employers can benefit from the sheer volume of the site's users: both groups have lots of choices on the site.
Is Monster.com a good value?
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For job seekers, Monster.com is a great value since they can use the site for free. For employers, Monster offers a flexible pricing structure that allows you to choose a plan that supports your recruiting goals and meets your budget requirements. You can choose from three standard plans or customize your own.

The company also lets you decide how you pay for services: your costs can be based on the number of listings you post on the site and the number of resume views you request. Or you can pay by the click and align your payment with how well the site performs for you.

Is Monster.com an easy-to-use job search site?
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Monster offers several ways for candidates to submit their resumes. You can use the company's guided template and walk through creating your resume step by step or simply upload a resume you have on hand. You can post multiple resumes on the site, as well, which is useful if you want to customize your resume to match different job requirements or jobs in various industries. The site features a filtering function that helps you search for jobs by job title, required skills, and more.

As an employer, when you open a Monster.com account, you're presented with an intuitive dashboard that allows you to edit and otherwise manage your job postings, view your inventory of views, and more. Monster.com staff are available to walk you through how to use the dashboard.

How We Evaluated Monster.com

We consider several factors when we review job search engines. We looked at a site’s total reach—how many job seekers and employers were active on the site. We examined the types of job openings advertised on the site and how easy the site is to use. In addition, we checked how easy it is to submit a resume, set up job notifications, and customize the site’s services.

Summary of Money’s Monster.com Review

Monster.com is one of the most established online job search websites. It attracts a large number of users every day with resumes and job listings numbering in the thousands. Job listings on the site ranged from entry to executive levels.

Monster makes job hunting a pretty simple affair. Job seekers have the opportunity to submit resumes in two ways. The site also allows both job seekers and employers to customize job notifications by setting up keywords to suit their needs. The same is true of pricing for employers posting job descriptions—payment options are flexible. Overall, Monster.com offers the features that candidates and employers alike value most.

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