Best Long-Term Care Insurance Companies of December 2023

Our team has been writing about long-term care insurance for nearly a decade. After extensive research, we've determined that Nationwide, Mutual of Omaha and New York Life are among the best long-term care insurance providers in the industry. This analysis is based on factors such as customer satisfaction ratings, financial stability and benefit payment options.

Money's Main Takeaways

• Long-term care insurance can protect your assets from the high costs of extended care

• The two main long-term care insurance options are traditional and hybrid policies

• Only about nine insurers offer traditional long-term care insurance plans

• More companies now offer hybrid policies, yet those tend to be more expensive

• Our list features traditional and hybrid policies with different disbursement options

Our Top Picks for the Best Long-Term Care Insurance Companies

• Nationwide: Best for Policy Customization
• Mutual of Omaha: Best for Stand-Alone LTC Insurance
• New York Life: Best for Financial Stability
• Northwestern Mutual: Best for Couples
• GoldenCare Insurance: Best for Comparing Multiple Providers

Best Long-Term Care Insurance Reviews

Why we chose it: We chose Nationwide as the best long-term care insurer for policy customization because its CareMatters® II plan is one of the best hybrid policies available. Its numerous terms and customizable design make it stand out from its competitors.

CareMatters® II is a flexible hybrid policy tied to a fixed-premium universal life insurance plan that will pay out a guaranteed minimum death benefit — even if you receive long-term care. Unlike other LTC policies, which require you to pay out of pocket and submit a claim for reimbursement, CareMatters® II pays cash benefits, so you can avoid all the monthly paperwork and have more spending options. For example, you are free to hire an unlicensed caregiver (like a family member or friend) and use the cost difference for other expenses.

Couples looking for long-term care coverage can opt for Nationwide’s CareMatters Together℠ plan, which offers a shared pool of benefits that can be used by either spouse or partner. For example, if a couple buys a policy with 6 years of shared benefits and one spouse needs care for one year, the other spouse would still have five years of coverage remaining.

Regardless of which of these products you choose, you have the option of funding the policy through a one-time payment or monthly or annual payment for 5 years, 10 years or up to a specified age. And the plans' benefit period options range from two to seven years. As an alternative to LTC insurance policies, Nationwide also offers an LTC rider that can be added to various life insurance policies, presumably permanent ones.

Nationwide is one of the largest insurers in the United States and was ranked among the best for customer satisfaction in J.D. Power’s 2022 U.S. Life Insurance Study. Additionally, the National Association of Insurance Commissioners (NAIC), a regulatory organization, reports the company has a low complaint index.

Read Nationwide Long-term Care Insurance Review

Why we chose it: Mutual of Omaha is our choice for the best long-term care insurer for stand-alone LTC policies because it's one of just six companies currently offering stand-alone long-term care plans. Moreover, its higher-tiered policy is highly customizable, even allowing policyholders to choose between cash benefits and reimbursement.

Mutual of Omaha offers two stand-alone long-term care plans. Stand-alone, also known as “traditional,” LTC policies tend to be more affordable than hybrid insurance products or life insurance policies with an added LTC rider. These policies can be a good option for those solely interested in covering future long-term care expenses — without spending more than they need to.

The two stand-alone policy options are MutualCare Custom Solution and MutualCare Secure Solution, which include:

• Monthly benefits from $1,500 to $10,000

• Home care benefits like caregiver training, durable medical equipment, home modification and more

• International benefits for up to 12 months

• Alternate care benefit when the policyholder uses care coordination

• Bed reservation benefit and covers hospice and respite care

• Optional benefits such as inflation protection, return of premium, shared care, waiver of elimination period and nonforfeiture

While both policies are relatively similar, MutualCare Custom Solution allows for greater customization. For example, policyholders can choose whether to get cash benefits or opt for a reimbursement-based structure. And while Mutual Care Secure Solution offers coverage for 24, 36, 48 or 60 months and elimination period options between 90, 180 and 365 calendar days, Mutual Care Custom Solution provides greater flexibility through a pool of dollars that can go from $50,000 to $500,000 in $500 increments and even more elimination period options (0, 30, 60, 90, 180 or 365). Plus, survivorship and joint waiver of premium add-ons are only available with the custom plan.

Mutual of Omaha offers stackable discounts that apply to both stand-alone LTC policy options. That could translate into considerable savings if you qualify for more than one discount. For example, the company extends a 15% discount to partners who purchase a policy together and a 5% discount to married customers whose partners aren't under the same policy. If you qualify for either of these discounts, you can get an additional 15% off for being in good health.

Mutual of Omaha participates in the Long Term Care Partnership Program in 43 states, more than any other private insurer. If you live in one of these states and purchase a partnership-qualified policy, you get dollar-for-dollar asset protection if you later continue benefits under Medicare.

Mutual of Omaha also earns consistently high customer satisfaction ratings. It ranked third in J.D. Power’s 2022 U.S. Life Insurance Study and has a solid A+ financial strength rating from AM Best.

Read Mutual of Omaha Long-Term Care Insurance Review

Why we chose it: We chose New York Life as the best long-term care insurance company for financial stability because policyholders don’t have to worry about its ability to pay claims. The company has superior financial strength ratings from AM Best (A++), Fitch (AAA), Moody’s (Aaa) and Standard & Poor’s (AA+) and is one of the nation’s oldest mutual insurance providers.

It also ranks above the industry average in J.D. Power’s 2022 U.S. Individual Life Insurance Study.

New York Life offers two stand-alone long-term care insurance options, New York Life My Care and New York Life Secure Care. Here's how they compare:

New York Life My Care is structured to resemble a health insurance policy. That means it carries a one-time annual deductible and can reimburse policyholders for up to 80% of eligible long-term care expenses. New York Life Secure Care, on the other hand, resembles other traditional policies in that it features a waiting period as opposed to a deductible. This policy also includes a restoration of benefits feature that allows policyholders to resume premium payments and replenish a depleted pool of benefits after a claim period.

Lastly, Asset Flex combines universal life insurance with a face amount that can be used for long-term care or terminal illness care. The maximum life insurance benefit is $750,000, while maximum long-term care benefits go up to $1,750,000. The policy features a 90-day elimination period, yet that can be waived completely for home care if the policyholder works with a New York life specialist to create a personalized care plan. Asset Flex policies are not eligible for dividend payments.

Inflation protection options are available on all three plans, as is a nonforfeiture benefit that allows policyholders to continue receiving a reduced benefit amount if they don't renew their policy. A couples discount of up to 25% (if both partners are approved) is also available on all plans.

Read New York Life Long-Term Care Insurance Review

Why we chose it: We chose Northwestern Mutual as the best long-term care insurance company for couples because it offers a higher-than-average spousal discount of up to 30% if both individuals are approved for coverage. If just one of the applicants is approved, they still qualify for a 10% discount. This discount is also available to companion relationships, described under the plan as a committed relationship between two unrelated individuals or even family members of the same generation who have lived together for two or more years and plan to continue doing so.

Besides its couples discount, Northwestern Mutual's traditional long-term care policy, QuietCare, also offers a survivorship benefit under which no future payments would be due for the surviving partner after the death of their spouse. This benefit is optional and both spouses would have to be enrolled in a QuietCare policy with a survivorship benefit. Maximum benefit amounts under the policy range from $1,500 to $12,000 per month in $100 increments. You can also choose between four elimination period options: six, 12, 25 or 52 weeks.

One major drawback of this policy is that it will only cover services offered by providers approved by the plan, and not all approved care providers are certified in every state. However, QuietCare is relatively flexible with regard to reinstatement after a policy lapse. Policies that have lapsed can be reinstated within a year, provided all unpaid premium payments are made. Moreover, if the lapse in coverage is due to a cognitive impairment, the policy could be reinstated after just five months.

Northwestern Mutual holds superior financial strength ratings from all major credit rating agencies. It also has a remarkably low complaint index for long-term care policies, according to the NAIC’s National Complaint Index Report, and ranks above the industry average in J.D Power’s 2023 U.S. Individual Life Insurance Study.

Read Northwestern Mutual Long-Term Care Insurance Review

Why we chose it: We chose GoldenCare as the best long-term care insurance option for comparing multiple providers because it partners with 18 well-known insurance carriers to help match customers with companies that can meet their needs. You can get multiple quotes in one place, and a Golden Care agent can guide you through the process.

As an online insurance broker, GoldenCare partners with some of the most prominent long-term care insurance providers to help customers find the best options for their needs.

GoldenCare currently partners with 18 insurers (some of which are part of our top picks), including Mutual of Omaha, Transamerica, Aetna, Thrivent, Securian Financial, OneAmerica and National Guardian Life Insurance Company.

The company matches clients with a long-term care specialist who will work on their care plan and recommend the insurer that best aligns with their situation. GoldenCare also offers various insurance products for Medicare clients.

For those who don't qualify for long-term care insurance because of a pre-existing condition, GoldenCare offers critical illness insurance policies. A critical illness policy may cover loss of income, co-pays, rehabilitation, travel, lodging, home modifications and medical equipment such as wheelchairs and portable oxygen.

Read GoldenCare Long-Term Care Insurance Review

Other long-term care insurance companies we considered

While the following carriers didn’t make our list of top long-term care insurance companies, they offer LTC coverage and with attractive features.

OneAmerica (State Life Insurance Company)

OneAmerica is a financial services and mutual insurance company specializing in life insurance and annuity products. It offers hybrid life insurance policies and annuity plans with LTC benefits. It didn't make our list because of its relatively high NAIC complaint ratio and low financial strength ratings.

Read OneAmerica Long-Term Care Insurance Review

Brighthouse Financial

Brighthouse Financial is an insurance company specializing in annuities and life insurance policies. It sells an indexed universal life insurance policy called SmartCare that provides long-term care benefits through riders; it does not sell stand-alone LTC policies. Brighthouse Financial's limited selection of long-term care products, below-average customer satisfaction score, relatively low AM Best rating and high NAIC complaint ratio disqualified it from our main list.

Lincoln Financial Long-Term Insurance

Lincoln Financial offers two hybrid life and long-term care insurance policies with unusually high maximum issue ages (up 80 years of age). However, the applicant must be in good health and meet other underwriting criteria (which may include income or asset requirements). Despite its attractive product offerings and great financial strength ratings, Lincoln Financial's score on the latest J.D. Power U.S. Life Insurance Study was 764/1000, ten points below the industry average.

Read Lincoln Financial Long-Term Care Insurance Review

Transamerica

Transamerica is a financially stable insurer offering a great selection of life insurance policies and riders. However, its low J.D. Power score and high NAIC complaint ratio kept it out of our top picks. Moreover, it no longer issues long-term care insurance policies, and its LTC rider cannot be added to all of its life insurance products.

Read Transamerica Long-Term Care Insurance Review

California Long Term Care Insurance Services (CLTC)

California Long Term Care Insurance Services, also known as CLTC Insurance Services, is an independent insurance brokerage that specializes in selling long-term care insurance and related products in the state of California. Since CLTC’s services are limited to one state, it did not make our main list.

Long-Term Care Insurance Guide

According to the Administration of Community Living (ACL), a branch of the U.S. Department of Health and Human Services, most people over 65 will require long-term care sometime in their lives. This statistic is especially relevant to women, as they tend to outlive men by about five years and are more likely to require care for longer.

Despite these statistics, long-term care insurance isn’t as widely known as other types of insurance. Keep reading to understand how long-term care insurance works, how much it costs and what services are eligible for coverage.

What is long-term care insurance?

Long-term care insurance is a type of policy that can help you cover the costs of extended care, whether it takes place at home, in a nursing home, assisted living facility or adult daycare center. Generally, coverage under long-term care policies begins once you're diagnosed with cognitive impairment or can’t perform two or more Activities of Daily Living (ADL) without assistance. These include:

• Bathing
• eating
• Dressing
• Walking
• Toileting (using the bathroom)
• Transfering (e.g., from chair to bed)

How does long-term care insurance work?

Long-term care insurance works similarly to health insurance in that you pay a lump sum or monthly premium and the policy will cover qualifying expenses once you require care. However, unlike most health insurance policies, LTC policies are intended to cover custodial or skilled nursing care for a year or more.

A healthcare provider must prescribe long-term care assistance for your insurance policy to cover the services.

Here are some points about how long-term care insurance works:

• Coverage: It pays for assisted living or nursing facilities or in-home care.

• Benefits: Benefits commence when you have a cognitive impairment or can't perform two or more of the six activities of daily living (ADL).

• Disbursement: Companies pay benefits to cover the cost of long-term services either daily, weekly or monthly.
• Premium: The cost of a policy depends on many factors, but average monthly premiums are $75 per month.

What LTC insurance covers

Again, long-term care insurance policies cover the following types of care:

• Custodial care: Refers to assistance with daily living activities such as bathing, dressing and eating. The caregiver doesn’t need to be licensed

• Skilled nursing: Defined as care provided by a licensed medical professional such as a registered nurse (RN).

Despite popular belief, this care can take place in a variety of settings, whether that's an assisted living facility, nursing home or your own home.

Jesse Slome, Director of the American Association for Long-Term Care Insurance, says "There are a lot of misconceptions about long-term care because it started as a product that primarily only paid for nursing home care, and that's the scariest proposition out there. But most people don't and won't need nursing home care, or they might for only a short period of time towards the very end."

He adds that the kind of care most of us will require is custodial care for things like getting up and about our own home. And that's the reason you get long-term care insurance, to pay for services you would otherwise convince yourself you can do without.

LTC policies may also cover specialized services, such as:

• Hospice care

• Respite care

• Alzheimer's and dementia care

• Family member training, medical equipment and home modifications

Keep in mind, however, that your policy may include restrictions on how long you can be covered for these specialized services or set limits on how much of your benefit can go toward them. Policies may also impose restrictions with regard to family caregiving, limiting coverage to a maximum of one year. Nevertheless, some insurers may allow exceptions in extraordinary circumstances (such as a global pandemic).

What LTC insurance doesn't cover

While long-term care insurance covers the cost of nursing and custodial care provided in a variety of settings, policies have some notable exclusions. These may vary by policy but generally include:

• Treatment of mental illnesses, not including Alzheimer's Disease or senile dementia

• Self-inflicted injuries or conditions resulting from alcoholism or drug addiction

• Care in government nursing facilities

• Coverage outside the U.S. — yet some policies offer international benefits for a limited time, typically 12 months

• Extended care provided by family members, except in extraordinary circumstances

Types of long-term care insurance

There are two main kinds of LTC insurance policies: stand-alone and hybrid. Understanding the differences between these policies can help you make the right decisions for you and your loved ones.

Traditional long-term care insurance policies

Traditional long-term care insurance policies, also known as stand-alone LTC insurance, can reimburse you for some of the cost of the care you receive at home, at a nursing home or in a residential care facility.

Generally, stand-alone long-term care insurance policies provide a daily, weekly or monthly benefit amount paid out during a predetermined benefit period that typically ranges from two to five years. Plan disburses the benefits after an elimination period ranging from 0 to 365 calendar days, depending on the plan.

You may add riders to your LTC policy that increase or modify coverage. For example, a popular rider for long-term care coverage is inflation protection, which keeps your benefit from losing value as the cost of living increases.

Hybrid long-term care insurance policies

Hybrid long-term care policies, also known as linked-benefit policies, typically combine two types of coverage: a life insurance policy or a qualifying annuity and a long-term care rider.

The advantages of a hybrid or linked-benefit policy include:

• A guaranteed death benefit amount that goes to your beneficiaries, regardless of whether you use long-term care benefits.

• Premium payments that are guaranteed to remain the same over the life of the policy.

• Potentially less stringent underwriting and lower pricing for women (a medical exam is still required, though).

• Surrender clauses that let you access the cash value the policy has accumulated over time.

• The possibility of being refunded a portion of the premiums you paid — if you purchased a return of premium rider.

But hybrid long-term care insurance policies also have drawbacks, at least for some:

• Premiums for hybrid policies can be much higher than for stand-alone LTC insurance.

• Buying life insurance later in life is much more expensive than buying when you're younger and healthier.

According to Slome, "a traditional long-term care insurance policy is always going to get you the most financial bang for your buck, because it's only doing one thing. People like [the hybrid policy], or they like the concept, because they're being told 'If you don't use this policy, you get a death benefit.' Well, the question you have to ask yourself is, 'Do I want or need a death benefit 15-20 years from now?' because you're not getting it for free."

Ultimately, the choice to purchase a stand-alone policy or a hybrid one will depend on your personal and financial goals. An insurance agent can guide you toward the best life insurance option for your long-term care needs.

Pros and cons of long-term care insurance

How much is long-term care insurance?

The cost of long-term care insurance can be very high, depending on your circumstances. Cost-determining factors include your age, health status, the type of coverage you need and whether you buy a policy with level benefits or inflation protection.

According to the 2023 Long-Term Care Insurance Price Index published by the American Association for Long-Term Care Insurance (AALTCI), the monthly premium for a policy with $165,000 in level benefits could range between $75 and $225. And policyholders who want their long-term care insurance benefits to grow annually and keep up with inflation should expect to pay twice as much.

Annual long-term care Insurance costs

The age at which you enroll is crucial in determining policy costs. A single man purchasing a plan with $165,000 in level benefits could expect to pay $900 annually at age 55. At age 65, he could expect to pay $1,700 per year for the same policy. That’s a whopping 89% premium increase.

The age at which you apply for coverage will also affect your eligibility. As you get older, your chances of qualifying for coverage decrease. And if you already require assistance with activities of daily living, have dementia or a chronic or critical illness, your application will likely be denied.

Average costs of long-term care services

Long-term care costs increase annually. National Health Expenditure Data from the Centers for Medicare & Medicaid Services reveals the average cost of assisted living facilities is projected to grow at a rate of 4.7% annually until 2030. Home health care costs are expected to increase at an even higher rate — 7% each year, on average.

According to Genworth's Cost of Care Survey, homemaker services cost an average of $163 per day, while home health aide services cost $169 per day. Assisted living costs are relatively lower, with an average daily expense of $78 for adult day care and $148 for assisted living facilities.

Nursing home costs, on the other hand, will depend on the type of room — whether private or semi private — selected. These costs can be considerably higher, averaging between $260 and $297 per day, due to the level of care provided in these institutions.

This chart shows the average annual costs of typical long-term care options:

Factors that affect the cost of long-term care insurance

• Age and health: While some insurers offer policies to individuals up to age 79, the reality is that your odds of approval decrease as you age and develop health conditions. Purchasing a policy in your late 40s or mid-50s can also help you secure a lower rate.

• Gender: Statistics reveal women tend to outlive men by about five years, on average. This means women have a higher likelihood of requiring extended care in their later years. Because of this, they also pay more than men for long-term care insurance.

• Marital status: Most insurers offer couples discounts and shared benefits to spouses who purchase long-term care insurance together.

• Insurance company: Since insurers assess risk differently, premiums for similar LTC insurance policies can vary considerably between companies. Discounts, optional riders and other perks also vary by company.

• Elimination period: Most LTC insurance policies have a waiting or elimination period, which is the time between when you require care and when the policy starts paying benefits. Opting for a shorter elimination period means you can start receiving benefits faster, but you'll likely pay higher premiums.

• Benefit amount: Your policy's benefit amount is the most your plan will pay toward your long-term care expenses. The higher your policy's maximum benefit, the higher your premium.

• Optional add-ons: Optional add-ons or riders can significantly increase the cost of your policy. However, benefits like inflation protection may be highly beneficial if you want your benefit to keep up with the rising costs of care.

How to choose the best long-term care insurance

The best long-term care insurance policy for you will depend on your needs and priorities. With that in mind, make sure your long-term care preferences are well-defined and you have shared your concerns and wishes with loved ones before starting your search.

Once you've defined your needs, shop around and compare policies from at least three insurance companies to get the best price for the type of coverage you want. If you want to save time, a broker like GoldenCare could do some of the legwork for you.

When comparing policies, consider the following:

• Coverage amount: Most long-term care insurance policies have daily benefit maximums as well as lifetime maximums. Consider how much coverage you would need to pay for the type of care you want to receive. Of course, a higher coverage amount will mean a higher premium.

• Benefit triggers: Each policy will specify the conditions that must be met before the policy starts paying benefits. Most require a medical professional to certify the insured is unable to perform two or three activities of daily living (ADL) for coverage to kick in. Some plans also cover cognitive impairment (think Alzheimer's) but may exclude other types of medical incapacity.

• Benefit period: The benefit period is the length of time your policy will pay out. According to the Insurance Information Institute (III), the benefit period can range from two years to a lifetime. Opting for a longer benefit period will increase your premium.

• Covered care settings: Read the coverage details carefully to determine whether the policy will pay out the same benefit amount regardless of where care takes place. The III states some policies may pay out half as much per day if the policyholder elects in-home care.

• Waiting or elimination period: How long must you wait before your policy begins to pay benefits? The longer the waiting period, the higher your out-of-pocket expenses. Yet a policy with a shorter waiting period will generally cost more.

• Reimbursement or indemnity model: Both indemnity- and reimbursement-based policies have their benefits. Under an indemnity policy, if your costs of care are less than your maximum benefit amount, you can use the difference in whatever way you see fit. Under a reimbursement model, spending less than the allotted monthly benefit amount could help you extend your benefit period. It could also ensure the benefit is used for your care if you develop a cognitive impairment and can't manage your finances without assistance.

• Inflation growth option: Inflation protection riders allow your benefit to compound at a fixed percentage year-over-year to keep up with rising costs of care. Adding this and other riders to your policy will increase its cost.

Alternatives to long-term care insurance

If private insurance isn’t the right solution for you, there are a few other long-term care alternatives available.

Medicare

Medicare does not cover extended nursing home stays. The program covers costs related to illnesses and injuries and will help pay for up to 100 days of rehabilitation or skilled nursing care after a major health issue, based on a doctor’s recommendation.

Medicaid

As a joint federal and state public insurance program for low-income Americans, Medicaid is the largest public payer of long-term care services. Eligibility for the program is strictly needs-based. If you didn't qualify for it in the past, you may qualify now or in the future if you spend a significant portion of your assets paying for care. Contact your state’s Medicaid office for more information on eligibility.

U.S. Department of Veterans Affairs (VA)

The VA offers a Veterans Aid & Attendance Pensions Benefit, which provides qualified veterans and surviving spouses an additional monthly amount on top of their pension if they are housebound or require help with ADLs. The benefit is tax-free and can be used for in-home, assisted living or nursing home care.

To qualify, the veteran must receive a VA pension and meet at least one of the following requirements:

• Need help in performing daily living activities

• Be bedridden due to an illness

• Receive services at a nursing home due to a disability

• Have limited eyesight even with glasses or contact lenses

Life insurance with accelerated death benefits

Adding an accelerated death benefit (ADB) rider to your life insurance policy allows you to access a portion — typically up to 50% — of the death benefit while you are living. Whatever you receive will be subtracted from the money disbursed to your beneficiaries upon your death, but you can use those funds to cover the cost of long-term care services. To qualify for benefits under an ADB, you must be diagnosed with a chronic or terminal illness.

Using an ADB to cover long-term care costs has advantages and disadvantages. On the plus side, any unused funds will go to your beneficiaries. The drawbacks are that the payout is usually lower than you would receive from a dedicated long-term care insurance policy and it could impact your Medicaid eligibility.

Savings

People with plenty of money saved for retirement can likely cover long-term care costs without help. That said, outliving their savings can be one of the biggest risks people face in retirement. According to Jay Zigmont, Ph.D., CFP® and Founder of Childfree Wealth, "In general, if you have $3 million or more in net worth you may want to consider self-insuring." Otherwise, you may not have enough to cover the costs of care by the time you require it.

Of course, the best way to save for retirement is to invest. "The challenge is that you need to set aside money just for long-term care, and keep in mind tax considerations. Long-term care is increasing by 5% each year on average, so you need to ensure any money you invest at least keeps up to that rate," says Zigmond.

One tool that can help you maximize your savings is a health savings account (HSA). If you pay for care using this account, you don't have to pay taxes on the medical expenses associated with long-term care. According to Zigmond, even if you require institutional care, some of your expenses may be tax-free. "Depending on the facility and their billing, there may be a separate cost for housing than medical care. The medical care is likely to qualify to be paid for by an HSA while the housing will not," he adds.

Short-Term Care Insurance

As the name implies, short-term care insurance provides coverage for a limited period of time, often a year or less. And unlike some long-term care insurance plans, these policies generally offer a no-elimination-period option, which means you can start receiving benefits right away.

According to Slome, while short-term care insurance isn't available in all states, it's one of the industries' best kept secrets. "[Short-term care insurance] is an ideal product for several categories of people. First, people who are too old to qualify. Second, people who have health issues, since short term care policies are generally easier to qualify for. They're also less expensive because they pay benefits for up to a year, which is all the care that most people are going to need," says Slome.

In fact, statistics show that about 49% of long-term care insurance claims last a year or less. With that in mind, short-term care insurance alone — or in combination with personal savings or other alternatives — could afford all the coverage you may need.

But there's a specific demographic who could benefit the most from short-term care policies. "It is the best kept overlooked opportunity for what I call women on their own. So single women who are older and either divorced, widowed or never married and so typically have less assets and savings," says Slome.

Premiums for long term care insurance are influenced by the applicant's sex, so women pay more for equal amounts of insurance than men. However, Slome explains that "[With] short-term care policies, women basically pay the same as men even though women account for 60% of all long-term care claims. That would be the equivalent of people with a DUI paying the same money for car insurance as safe drivers."

If you're interested in this type of product, GoldenCare partners with insurers that offer short-term care coverage.

More About Long-Term Care Insurance

• Is Long-Term Care Insurance Worth It?
• How Long-Term Care Can Protect Your Inheritance
• Alternatives to Long-Term Care Insurance
• Best Long-Term Disability Insurance Companies
• Assisted Living vs. Nursing Homes: Care and Cost Differences
• Types of Long-Term Care Facilities

How We Chose The Best Long-term Care Insurance Companies

To find the best long-term care (LTC) insurance companies in the industry, we extensively researched LTC products and their features, benefits and costs. With a clear understanding of the different types of policies available, we evaluated insurers based on the following criteria.

Customer satisfaction

Customer satisfaction scores provide valuable insight into how clients perceive a company's services. To select the best long-term care insurers, we carefully considered the results of the J.D. Power 2023 U.S. Individual Life Insurance Study.

With the exception of Golden Care, a broker that offers the convenience of working with different carriers, all of our top picks have above-average customer satisfaction ratings based on J.D. Power's latest findings.

Financial strength

In the U.S., insurance guaranty associations protect policyholders if an insurance company becomes insolvent by managing claims and transferring policies to financially stable carriers. Despite this protection, policyholders may be affected by delayed claims processing and administrative hassles if their insurer goes out of business.

With this in mind, we carefully vetted the insurance carriers on our list to ensure they have good or excellent financial strength ratings from major credit rating agencies like A.M. Best, Moody's, Standard & Poor's and Fitch Ratings. All of these carriers have a strong or excellent ability to meet their future insurance obligations.

Consumer complaints

In our thorough evaluation of carriers, we also reviewed long-term care insurance complaint data as collected by the National Association of Insurance Commissioners (NAIC).

We carefully reviewed NAIC Company Complaint Index report data from the various subsidiaries of the companies featured in our list. This was done to ensure the data didn't exceed market averages or suggest significant issues with the companies' service quality, underwriting, claims processes or sales and marketing practices.

Coverage options and benefits

There are three long-term care insurance options available to consumers:

• Stand-alone LTC insurance
• Hybrid policies that combine life insurance with LTC benefits
• LTC insurance riders that can be added to select life insurance products.

These three options have unique features and benefits, and product details may vary by company and state. So while it's hard to make an apples-to-apples comparison of long-term care insurance products, we pared down our list of top providers by choosing those who offer several policy options, highly customizable plans or exclusive benefits.

Flexibility and customizability

Insurance policies aren't one-size-fits-all products, and long-term care insurance is no exception. When it comes to choosing a policy, customizability is key. Having multiple different policy features to choose from can help you tailor your policy to your projected future needs.

With that in mind, we chose companies that offer several elimination and benefit period options and allow flexibility with regard to how premiums can be paid and benefits can be used. Several of our top picks also waive the elimination period for certain types of care and offer nonforfeiture benefits, so policy owners can receive a partial benefit or premium refund after a lapse in coverage.

Cost savings and inflation protection

We also took into account projected future increases in the cost of care to narrow down policy features that safeguard consumers' investments. One such feature is inflation protection. This optional add-on increases the benefit amount each year, typically by a fixed percentage, so your investment isn’t eroded by rising costs.

All of our selections offer inflation protection as well as other cost-saving benefits or add-ons, including potential for dividend payments, discounts or shared benefits for couples, guaranteed premiums and return of premium options.

Long-Term Care Insurance Price Index Data

When vetting companies, we referenced the latest Long-Term Care Insurance Price Index Data published by the American Association for Long-Term Care Insurance (AALTC) to understand cost trends within the LTC insurance industry.

We also spoke to experts like Jesse Slome, Director of the AALTCI, in order to understand which features consumers should focus on when purchasing long-term care coverage.

Summary of Money’s Best Long-term Care Insurance of December 2023

• Nationwide: Best for Policy Customization
• Mutual of Omaha: Best for Stand-Alone LTC Insurance
• New York Life: Best for Financial Stability
• Northwestern Mutual: Best for Couples
• GoldenCare Insurance: Best for Comparing Multiple Providers