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Capital One Double-Charged Some of Its Customers. Here's How to See If You Were Affected

By:
Jamie Ducharme
Last Updated: Jul 07, 2020 | 2 min read
Pedestrians walk past a Capital One ATM in New York. - Bloomberg—Bloomberg via Getty Images
Pedestrians walk past a Capital One ATM in New York. Bloomberg—Bloomberg via Getty Images

If you're a Capital One customer, you may want to take an extra close look at your bank statement this month.

Many Capital One customers on Wednesday noticed that they had been charged multiple times for the same debit card purchases, the Washington Post reports. By Thursday morning, however, a Capital One spokesperson told Money that the problem had been resolved, and that customers had been credited for any mistaken charges.

"The technical issues have been resolved," spokesperson Amanda Landers wrote in an email. "Customers are being notified when they sign in to their accounts or contact us that their balances should now be accurate." Customers should be able to use their accounts as normal, Landers said, and can contact Capital One if they have any issues.

Quite a few customers voiced their frustrations on Twitter before the glitch was fixed, with some saying their accounts had been drained to zero due to the mishap.

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